Price Match Guarantee

Book with Confidence

If you find a better rate, we’ll match it before you book.

Before You Book

We guarantee the best prices possible, but if you come across a lower qualified price on another website, we will match it before you book. This applies if you find a lower qualified price for the same accommodation and terms either before or within 24 hours of making a reservation through our official booking channel.

Lower Qualified Price

To qualify for a Price Match, the price must be:

Lower than our website rate
For the same accommodations and terms

Accommodations and Terms

Examples of different accommodations that would not qualify for a Price Match Guarantee include:

Room types: Single Occupancy Superior Suite vs Double Occupancy Superior Suite
Number of guests: 2 adults vs 1 adult

Limitations and Restrictions

A qualifying lower price has no restrictions on how it is displayed or booked. Examples of restrictions that do not qualify:

Corporate negotiated business travel prices
Unauthorized reselling of a confirmed reservation

Submitting Your Claim

You can submit a Price Match Guarantee claim via email, at our front office, or over the phone. We will confirm via email or phone within 48 hours.

If your claim involves another site’s mobile app, be sure to take screenshots of the app and reservation details.

Reviewing Your Claim

If submitted online, we will validate it within 48 hours. Claims over the phone will be validated immediately. Claims cannot be processed once checked in (in-person or digitally).

Approving Your Claim

If we verify the lower price, we will match it. Once a claim is submitted, a tentative reservation will be secured, and you will be notified of the next steps. The reservation must be completed within 24 hours.

Terms and Conditions

We may modify or discontinue the Price Match Guarantee or its terms and conditions at any time.

Submit Your Claim

Booking Terms & Conditions

Standard check-in time is 15:00 (early check-in is subject to availability and additional charges of 50%).

Standard check-out time is 12:00. Late check-out is subject to availability, with a surcharge of 50% and 100% after 6 p.m.

Parties exceeding room occupancy are not permitted unless prearranged 24 hours before check-in.

Visitors are not allowed in rooms after 6 p.m.

Pets are not allowed.

All suites are non-smoking. A penalty of $300 applies if the room smells of smoke.

Reservations require a 1-night prepayment.

Child Policies

Children of any age are welcome. Those aged 12+ are charged as adults.

Children below 5 years eat free for Bed & Breakfast packages.

Children 5 years and above pay full for Breakfast.

Incidentals Policy

A refundable incidental deposit of $100 is required at check-in and will be refunded at checkout if not used.

Privacy Policy

We prioritize your privacy. This policy outlines how we collect, use, and protect your information.

By using our website (1oxfordstreetaccra.com), you consent to our Privacy Policy.

Information We Collect

We collect personal details you provide, such as name, email, and phone number. If you register for an account, we may collect additional details.

How We Use Your Information

Provide and maintain our website
Improve and personalize user experience
Analyze website usage
Communicate updates and marketing promotions
Prevent fraud

Cookies & Web Beacons

We use cookies to store visitor preferences and improve website experience.

Third-Party Policies

We advise consulting third-party privacy policies for more information on their data handling.

CCPA & GDPR Rights

Users have rights under the CCPA and GDPR, including requesting access, modification, and deletion of their personal data.

Children’s Information

We do not knowingly collect information from children under 13. If such information is provided, please contact us for its removal.

Policies